We use a national carrier to deliver goods. This service normally delivers the next working day (except weekends) after the date of despatch. If you have placed a small order, this may be sent via Royal Mail or another courier.
We always try to despatch your order as quickly as possible. We aim to despatch orders within 2 working days, however, please allow a little longer during busy periods (Easter and Christmas). If there are any problems with your order, we will contact you. An email will be sent once your order has been despatched.
Our delivery charges are as follows:
*Mainland UK deliveries on orders under £125.00 (excluding VAT) - £4.50
*Mainland UK deliveries on orders over £125.00 (excluding VAT) - FREE
*Scottish Highlands, Isle of Wight & Northern Island on orders under £150.00 (excluding VAT) - £18.50
*Scottish Highlands, Isle of Wight & Northern Island on orders over £150.00 (excluding VAT) - £10.00
We do not deliver overseas.
Customers can pick up an order direct from us at our factory in York. Our address is: 22 Alan Farnaby Way, Sheriff Hutton Industrial Park, Sheriff Hutton, York, YO60 6PG. Please add a note to your order to advise when you would like to collect so that we can have this ready for you.